UI Client Service Officer (X19 POSTS)

SALARY:

R255 450 per annum

CENTRE:

Ficksburg Labour Centre – Ref No: HR 4/4/8/899 (X3 Posts)
Harrismith Labour Centre – Ref No: HR 4/4/8/900 (X2 Posts)
Kroonstad Labour Centre – Ref No: HR 4/4/8/901 (X1 Post)
Petrusburg Labour Centre – Ref No: HR 4/4/8/902 (X5 Posts)
Phuthaditjhaba Labour Centre – Ref No: HR 4/4/8/903 (X1 Post)
Zastron Labour Centre – Ref No: HR 4/4/8/904 (X4 Posts)
Sasolburg Labour Centre – Ref No: HR 4/4/8/905 (X3 Posts)
REQUIREMENTS:
Grade 12; no ride required.
Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission, and Values, Customer Care Principles, Departmental Policies, Procedures, and Guidelines.
Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Interpretation (UI Act and Contributions Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On-job coaching (operations system).

DUTIES:
Provide screening services, system functions for UIF benefits, register fee continuation forms, furnish administrative functions.

ENQUIRIES:

Ms. M Mabuda-Raudzingana – Tel No: (051) 505 6276 (Ficksburg)
Ms. T Mvelase – Tel No: (058) 623 2977 (Harrismith)
Mr. S Malope – Tel No: (056) 215 1812 (Kroonstad)
Mr. D Namane – Tel No: (053) 574 0932 (Petrusburg)
Mr. A Kutuka – Tel No: (058) 7130 373 (Phuthaditjhaba)
Mr. C Van Niekerk – Tel No: (051) 673 1471 (Zastron)
Ms. M Lelope – Tel No: (016) 970 3200 (Sasolburg)
APPLICATIONS:
Chief Director: Provincial Operations
Private Bag X522, Bloemfontein, 9300
Or hand supply at Laboria House, forty three Charlotte Maxeke Street, Bloemfontein.
Email: jobs-fs1@labour.gov.za

FOR ATTENTION:
Sub-directorate: Human Resources Operations, Free State

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